Love Works ... here's how

by Dale Shumaker
Spirit Savvy Network
www.spiritsavvy.net

Love Works is by Joel Manby, CEO of Herschend Family Entertainment(Silver Dollar City), Branson, Missouri. Manby qualifies that the principles of Love in a business enterprise really work. Love is a verb. Treating someone with love regardless of how you feel about that person is a very powerful principle.

Love exists in four dimensions. Eros is a love that is based on feeling and physical attractions; philos is a love of those we like to hang out with; storge is a natural love of family members; agape is an unconditional love. In an organization agape love works. Manby explains how.

Agape love is a God-inspired love. It holds its context in a Spiritual love. Its definition is that it is patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. Here's how love works in any group, organization, business environment.

Patient
To be patient is to have self control in difficult situations. You don't need to be patient with poor performance, but be patient in how you respond to poor performance. Praise patiently in public and admonish patiently in private. When you praise be specific and exact, legitimate(avoiding insincere praise). When you admonish always remember to protect a person's dignity, get to the point and be specific. Reaffirm a person's value and get the person back on the horse, and don't bring it up again. Praise more than admonish in a ratio of 3 to1.

Kind
Show encouragement and enthusiasm. When the leader is kind it will influence the front line employees who interact directly with the customers. Every time you contact a person you can make their day better or worse, so why not make their day better. And it can require very little action or effort on your part. Break through the email clutter and write handwritten notes. Don't overlook writing supporting notes to spouses. Think of CEO as chief encouragement officer... we all can be CEO's.

Trusting
Place confidence in someone. Listening carefully is a sign of trust. Interrupting people is a sign of distrust. Create trust by following your own declaration to things you do or prefer a certain way. Let others make a decision they are responsible for. Avoid overriding a decision that has been made unless it is absolutely necessary.

Unselfish
Think of yourself less. Give until it helps. Give money, give talent, give time. Be unselfish in making decisions, include others and make as few decisions as possible as a leader. Ask more questions, facilitate discussion, summarize discussion and recommend best direction.

Truthful
Define reality corporately and individually. Don't shoot the messenger or confuse disagreement with conflict. Don't assume people see the truth... speak up. Getting the truth creates the best decisions. Find accountability people who will tell you the truth about yourself.

Forgiving
Release the grip on the grudge. What is most important is how you respond to what is done to you, more than what is actually done. Forgive those who have wronged your organization, and give someone another chance if it is a one-time offense. Be slow to fire and quick to forgive. Many times giving someone a second change doesn't work out well, but give it a shot anyways. The longer you hold a grudge the longer it will hold you. When you forgive you feel released to love, rebuild the relationship and not hold on to anger. It also gives the person you have forgiven a fresh start. It creates a ripple that affects the whole organization.

Dedicated
Stick to your values in all circumstances. Use both love and power. Jesus gave an example of how to do have power and show love. Reward people in both performance goals and character goals...that's "do" and "be" goals. It is possible to lead with love in difficult times. When faced with difficult decisions, lead with love.

A Choice you Make
Be the change you want to see in the world. Love when others don't. It is easier to hit the numbers than lead with love. Everyone one matters. You have a strong influence regardless of what position you take. Everyone is dealing with something so help people get through it. Love helps others get through their own struggles. "Be" goals, working to "be" a person of love, are as important as "do" goals, accomplishing what you want to accomplish. Working on "be" goals are not easy. Schedule time for "be" goals just like you do your "do" goals. Our life counts when we are in alignment with our set of values and we live them out daily. That takes a personal focus and effort.

Show the world that love works.

More on Love Works and Joel Manby at:
http://joelmanby.com/

As Manby mentioned in his book, so what does love have to do with it?

Everything... according to Jesus.

"'You must love the Lord your God with all your heart, all your soul, and all your mind.' 38 This is the first and greatest commandment. 39 A second is equally important: 'Love your neighbor as yourself.' 40 The entire law and all the demands of the prophets are based on these two commandments."
(Matthew 22: 37-40, NLT)

Jesus simply said....

All the laws ever given are based on this commandment to love God with all our hearts, mind and soul and love everyone else the same way. And treat them the same way we would want to be treated... with respect and consideration of who we are.
And if we do this we make complete all the laws that exist.

The next challenge is to define love.
Paul said love is "patient and kind. Love is not jealous or boastful or proud or rude. It does not demand its own way. It is not irritable, and it keeps no record of being wronged. It does not rejoice about injustice but rejoices whenever the truth wins out. Love never gives up, never loses faith, is always hopeful, and endures through every circumstance."
(1 Corinthians 13:4-7, NLT)

Interestingly, very little is said about achievement. It's about character. Actually, achievement was down played by Paul the Apostle. If you don't have love he said, everything else you do is worthless.

"If I gave everything I have to the poor and even sacrificed my body, I could boast about it, but if I didn't love others, I would have gained nothing."
(1 Corinthians 13:3, NLT)

We have an achievement-based society. Money makes the world go round, but the admonishment was to have only one debt, one obligation, and that is to love each other.

"Owe nothing to anyone—except for your obligation to love one another. If you love your neighbor, you will fulfill the requirements of God's law."
(Romans 13; 8, NLT)

It boils down to that He loves us to the level that he is co-signing with us so that we have His assets as well. We share in all He has to the infinite extend of His glorious riches... Through our legal counsel Jesus Himself. Jesus, is our petitioner and is our power of attorney to all of God's wealth... materially, but most of all in our spirit and emotions. To love as Jesus loved.

This love is boundless and makes us happy like we never can fully understand.